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Privacy Policy

Effective date: May 1, 2025  ·  Last updated: May 8, 2026

Solvv AI ("we", "us", or "our") operates the website at solvvai.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully.

1. Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, and any details you submit through our contact form or booking flow.
  • Usage data — IP address, browser type, pages visited, time spent, and referring URLs, collected automatically via server logs and analytics tools.
  • Communication records — emails, messages, or notes exchanged during a project engagement.
  • Payment information — processed entirely by our payment provider; we do not store card details on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and deliver the services you have requested.
  • Send project updates, invoices, and relevant communication about your engagement.
  • Improve our website, services, and internal processes.
  • Comply with legal obligations and resolve disputes.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

We may use third-party analytics services (such as Google Analytics) that set their own cookies. These services are governed by their own privacy policies.

4. Third-Party Services

We integrate third-party tools to operate our business, including:

  • Calendly — for scheduling calls. Their privacy policy applies to data processed through their platform.
  • Payment processors — for billing and invoicing.
  • Email providers — for transactional and project communication.

We only share the minimum data necessary for these services to function.

5. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for up to 2 years. You may request deletion at any time by emailing us.

6. Your Rights

Depending on your location, you may have rights including:

  • Access to the personal data we hold about you.
  • Correction of inaccurate or incomplete data.
  • Deletion of your personal data ("right to be forgotten").
  • Objection to or restriction of certain types of processing.
  • Data portability.

To exercise any of these rights, contact us at biz@solvvai.com.

7. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out: